The Ballis Group does a great job communicating and keeping their clients informed and involved throughout the process. This is a big differentiation. They make you feel like you are their only client by returning calls and emails promptly and keeping you informed every step of the way. The purchaser of my condo could not obtain financing from their bank due to a pretty risk-averse financial approval process, the Ballis Group kept the deal together by both finding another bank that would finance my buyers and working out a win-win agreement to extend the closing date of the house I purchased. This was not an easy task and involved lots of drama. Their professionalism and experience were put to the test and they prevailed! I am very happy with the new house they found me in and the price I paid.